Shipping Policy

10% OFF on First Order | Use Code: BAISAA_10

Easy Returns & Exchange*

Extra 5% Off on Prepaid Orders!

10% OFF on First Order | Use Code: BAISAA_10

Easy Returns & Exchange*

Extra 5% Off on Prepaid Orders!

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Shipping Policy: Baisa Crafts

At Baisa Crafts, we are committed to delivering your orders with care and within the promised time frame. All products are shipped through trusted logistics partners and can be tracked on our website.


Delivery Timeline

  • Orders are dispatched only after confirmation via phone or WhatsApp.

  • Once shipped, tracking details are shared on your registered email and phone number.

  • Most orders within India are delivered within 4-5 working days, and Made to Order products or any customized orders may take 7-10 working days.

  • Delivery timelines are indicative; delays due to unforeseen circumstances may occur. We’ll keep you informed in such cases.

  • For any further Information you may contact us at +91 91665 53818 or Email us at care@baisacrafts.com

Shipping Charges

  • Free shipping on all Domestic orders

  • Cash on Delivery (COD) charges of ₹99 will be applicable.

  • International orders may include additional shipping and customs charges, depending on the destination.


Order Tracking

  • You can track your order status anytime through our website.

  • If you don’t receive an order confirmation within 7 days, please contact us at care@baisacrafts.com. We aim to respond within 72 working hours.


Delivery Delays

Shipping may be delayed due to factors beyond our control (e.g., weather, logistical issues, etc.). We’ll do our best to fulfill all commitments using the available resources.


Failed Delivery & Cancellation

  • Our courier partners will attempt delivery twice.

  • If delivery fails due to customer unavailability or incorrect address, the order will be marked as 'Terminated'.

  • We attempt to contact the customer before declaring termination (for both COD and prepaid orders).

  • Once the customer reconnects, we will resume the order process accordingly.


If you have any queries, feel free to reach us at care@baisacrafts.com.