FAQ's
Yes, Baisa Crafts is a homegrown Indian label based in Jaipur, Rajasthan. We take great pride in our Indian roots and heritage, and our designs reflect the rich cultural diversity of India.
Baisa Crafts' head office is located in Jaipur, Rajasthan.
We have our own website, www.baisacrafts.com, where you can purchase our products.
To read more about us, click on this link. About us
If you have any complaints regarding your order from Baisa Crafts, we encourage you to contact us directly. By reaching out to us, you can address your concerns and seek instant resolution for any issues you may have encountered.
Yes, we take custom orders for the choli/blouses that we provide with the lehenga sets. We also take custom orders for theme based party-wear outfits like haldi lehengas, mehendi outfits, cocktail dresses, bridesmaids outfits and any other theme based party-wear dresses.
To receive updates about discounts or sale offers from Baisa Crafts, you can subscribe to our newsletter.
At Baisa Crafts, we take pride in offering truly authentic natural prints like Dabu and Bagru hand-block prints. Our traditional printing techniques result in stunning and intricate designs that are both beautiful and eco-friendly.
What truly sets us apart is our commitment to empowering women and enhancing their stitching and knitting skills. So, when you choose our products, you can be confident that you are not only receiving a beautiful and sustainable piece but also supporting a great cause.
Most of our products are handcrafted. Such products are totally natural and often carry a unique charm that showcases the skills and craftsmanship of artisans. By offering handmade products, we prioritise quality and the preservation of traditional crafting techniques.
No, because there is no standard size chart for Indian Ethnic Wear. We strongly recommend you to check our size chart before placing your orders.
Handloom fabrics offer several advantages compared to machine-made fabrics. Some of the key advantages of handloom fabrics include Uniqueness and Sustainability.
Handloom fabrics are extremely unique and are typically produced using manual weaving techniques that have a lower carbon footprint compared to mass-produced machine-made fabrics. Such handloom fabrics are a little bit expensive but they are widely loved because they are skin-friendly and unique.
Baisa Crafts offers a range of hand-printed ethnic wear for both regular and occasion wear. Some of the common types of ethnic wear that we offer include Suit Sets, Anarkali Sets, Sharara Sets, Lehenga Sets, Dresses and Loungewear Sets.
We primarily use fabrics like mulmul cotton and modal cotton to make our ethnic wear. These are extremely lightweight and breathable fabrics that are commonly used in Indian ethnic wear. They are known for their softness and delicate texture, making them comfortable to wear, especially in hot climates.
To shop online, you can visit our website. www.baisacrafts.com
When you place an order, you will receive a confirmation email that includes the order number along with the order details. If you still haven't received any communication, you can reach out to Baisa Crafts' customer support for assistance. contact us
To check the status of your order, you can track your order from our website.
Yes, shopping online with a credit card is completely safe if you take certain precautions and shop from reputable and secure websites.
No, it is not mandatory to sign up for a Baisa Crafts account in order to make a purchase. However, signing up has its benefits like getting exclusive updates on discounts and sale offers on the website & getting reward points for further purchases.
The exact delivery time for your order will depend on several factors, including the product(s) you ordered, your location and the shipping method chosen. We typically provide information about the estimated delivery time during the checkout process.
We offer worldwide shipping! The shipping options and charges may vary depending on your preferred destination for shipping.
Yes, we offer expedited shipping for customers who require faster delivery of their orders. However, please note that expedited shipping may involve additional charges, as it typically requires special handling and faster courier services.
If you have multiple items in your order, we try to ship them together in a single shipment. However, in exceptional cases where items in your order need to be shipped separately, our team will typically inform you about the situation and provide you with updates regarding the shipment of your order.
No, we cannot allow shipping different items within a single order to different shipping addresses. Instead, we recommend placing separate orders for items that need to be shipped to different addresses.
We offer free shipping for all prepaid and cash-on-delivery (COD) orders above ₹5000/- (INR).
Yes, in the case of international shipping, customs charges or import duties may apply.
Yes, you can change your shipping address after placing an order but it must be done before the order is dispatched.
We strongly advise you to not accept the package if it appears to be tampered with or damaged.
We accept both prepaid and cash-on-delivery (COD) payment methods. This gives you flexibility in choosing the payment option that suits you best.
For orders placed by customers in India, the currency for billing will be Indian Rupees (INR). For orders placed by customers outside of India, the billing currency may vary.
Yes, you can typically change your billing address, but the ability to do so may depend on the specific policies and processes of Baisa Crafts.
To contact our customer service team, you can tap on this link.
To remove your name from our email list, you can unsubscribe from our newsletter.
We are committed to ensuring that your privacy is protected. We don’t share any information about our customers with third parties. To read our privacy policy, you can tap on this link.
If you encounter any problems with your order, you can contact our customer service for assistance. contact us
If you need to modify your order, you can easily do so by contacting our customer service team through email or WhatsApp. Please note that changes can only be made prior to the order being dispatched.
If you wish to cancel your order, you can do so before your order has been dispatched.
Yes, we offer wholesale or bulk purchasing options too. If you are interested in purchasing the products in larger quantities for wholesale purposes or any other bulk order requirements, you can contact us with your specific needs.
You can go through our return policy here: returns and exchange policy
We aim to process refunds for returned products within 10 days of receiving the product and after the approval of our quality control (QC) team.
To exchange an item, you can go through our returns and exchange policy.
You can go through our Garment Care Guide to take care of your garments. garment care
To care for your Baisa Crafts products, it is recommended to follow the specific washing instructions provided for each item. When not in use, store your products in cotton bags or dust covers to protect them from dust, dirt, and sunlight. This helps maintain their quality and prevents any potential damage or colour fading.
We offer a range of sizes for most of our products, typically ranging from XS (extra small) to XXL (extra extra large). However, it's important to note that specific size availability may vary depending on the product and style.
To determine the exact size that would best fit you, it is recommended to refer to the size chart provided with each product.
To determine your size, you must follow our size chart before placing your order.
Remember that size charts and measurements may vary between brands, so it's important to refer to the specific size chart provided by the brand you are purchasing from.
You can contact our customer service team by clicking on this link.
Yes, you can have your product gift-wrapped. When placing your order, you will need to make a request for gift wrapping by contacting our customer service team directly.
Yes, you can include a gift message with your package. When placing your order, you will need to make a request to include a gift message by contacting our customer service team directly.
You can earn 2000 Reward Points by signing up! Additionally, you can earn points on every purchase you make.
You can earn points based on your total order value. If your order value is Rs. 7,000 rupees or more, you will receive an extra 10% discount on your order and earn 1000 bonus rewards points. For purchases totalling Rs. 10,000 or more, you will receive an extra 15% discount and 1000 bonus rewards points.
1 Reward Point = 0.25 Rupees
Yes, you can combine your rewards points with other eligible offers or discounts to maximise your savings.
Yes, rewards points have a validity of 6 months from the date they are earned. Make sure to use them before they expire.
You can easily track your rewards points balance by logging into your Baisa Crafts account. Your current balance will be displayed in your account dashboard.
No, rewards points are non-transferable and can only be used by the account holder.
If you return or cancel an order, any rewards points earned from that purchase will be deducted from your rewards balance.
Yes, Baisa Crafts is a homegrown Indian label based in Jaipur, Rajasthan. We take great pride in our Indian roots and heritage, and our designs reflect the rich cultural diversity of India.
Baisa Crafts' head office is located in Jaipur, Rajasthan
To read more about us, click on this link. About us
If you have any complaints regarding your order from Baisa Crafts, we encourage you to contact us directly. By reaching out to us, you can address your concerns and seek instant resolution for any issues you may have encountered.
Yes, we take custom orders for the choli/blouses that we provide with the lehenga sets. We also take custom orders for theme based party-wear outfits like haldi lehengas, mehendi outfits, cocktail dresses, bridesmaids outfits and any other theme based party-wear dresses.
To receive updates about discounts or sale offers from Baisa Crafts, you can subscribe to our newsletter.
At Baisa Crafts, we take pride in offering truly authentic natural prints like Dabu and Bagru hand-block prints. Our traditional printing techniques result in stunning and intricate designs that are both beautiful and eco-friendly.
What truly sets us apart is our commitment to empowering women and enhancing their stitching and knitting skills. So, when you choose our products, you can be confident that you are not only receiving a beautiful and sustainable piece but also supporting a great cause.
Most of our products are handcrafted. Such products are totally natural and often carry a unique charm that showcases the skills and craftsmanship of artisans. By offering handmade products, we prioritise quality and the preservation of traditional crafting techniques.
No, because there is no standard size chart for Indian Ethnic Wear. We strongly recommend you to check our size chart before placing your orders.
Handloom fabrics offer several advantages compared to machine-made fabrics. Some of the key advantages of handloom fabrics include Uniqueness and Sustainability.
Handloom fabrics are extremely unique and are typically produced using manual weaving techniques that have a lower carbon footprint compared to mass-produced machine-made fabrics. Such handloom fabrics are a little bit expensive but they are widely loved because they are skin-friendly and unique.
Baisa Crafts offers a range of hand-printed ethnic wear for both regular and occasion wear. Some of the common types of ethnic wear that we offer include Suit Sets, Anarkali Sets, Sharara Sets, Lehenga Sets, Dresses and Loungewear Sets.
We primarily use fabrics like mulmul cotton and modal cotton to make our ethnic wear. These are extremely lightweight and breathable fabrics that are commonly used in Indian ethnic wear. They are known for their softness and delicate texture, making them comfortable to wear, especially in hot climates.
To shop online, you can visit our website.
When you place an order, you will receive a confirmation email that includes the order number along with the order details. If you still haven't received any communication, you can reach out to Baisa Crafts' customer support for assistance. contact-us
To check the status of your order, you can track your order from our website.
Yes, shopping online with a credit card is completely safe if you take certain precautions and shop from reputable and secure websites.
No, it is not mandatory to sign up for a Baisa Crafts account in order to make a purchase. However, signing up has its benefits like getting exclusive updates on discounts and sale offers on the website & getting reward points for further purchases.
The exact delivery time for your order will depend on several factors, including the product(s) you ordered, your location and the shipping method chosen. We typically provide information about the estimated delivery time during the checkout process.
We offer worldwide shipping! The shipping options and charges may vary depending on your preferred destination for shipping.
Yes, we offer expedited shipping for customers who require faster delivery of their orders. However, please note that expedited shipping may involve additional charges, as it typically requires special handling and faster courier services.
If you have multiple items in your order, we try to ship them together in a single shipment. However, in exceptional cases where items in your order need to be shipped separately, our team will typically inform you about the situation and provide you with updates regarding the shipment of your order.
No, we cannot allow shipping different items within a single order to different shipping addresses. Instead, we recommend placing separate orders for items that need to be shipped to different addresses.
We offer free shipping for all prepaid and cash-on-delivery (COD) orders above ₹5000/- (INR).
Yes, in the case of international shipping, customs charges or import duties may apply.
Yes, you can change your shipping address after placing an order but it must be done before the order is dispatched.
We strongly advise you to not accept the package if it appears to be tampered with or damaged.
We accept both prepaid and cash-on-delivery (COD) payment methods. This gives you flexibility in choosing the payment option that suits you best.
For orders placed by customers in India, the currency for billing will be Indian Rupees (INR). For orders placed by customers outside of India, the billing currency may vary.
Yes, you can typically change your billing address, but the ability to do so may depend on the specific policies and processes of Baisa Crafts.
To contact our customer service team, you can tap on this link. Contact Us
To remove your name from our email list, you can unsubscribe from our newsletter.
We are committed to ensuring that your privacy is protected. We don’t share any information about our customers with third parties. To read our privacy policy, you can tap on this link. Privacy Policy
If you encounter any problems with your order, you can contact our customer service for assistance. Contact Us
If you need to modify your order, you can easily do so by contacting our customer service team through email or WhatsApp. Please note that changes can only be made prior to the order being dispatched.
If you wish to cancel your order, you can do so before your order has been dispatched.
Yes, we offer wholesale or bulk purchasing options too. If you are interested in purchasing the products in larger quantities for wholesale purposes or any other bulk order requirements, you can contact us with your specific needs.
You can go through our return policy here: Return & Exchange Policy
We aim to process refunds for returned products within 10 days of receiving the product and after the approval of our quality control (QC) team.
To exchange an item, you can go through our returns and exchange policy. Return & Exchange Policy
You can go through our Garment Care Guide to take care of your garments. Garment Care
To care for your Baisa Crafts products, it is recommended to follow the specific washing instructions provided for each item. When not in use, store your products in cotton bags or dust covers to protect them from dust, dirt, and sunlight. This helps maintain their quality and prevents any potential damage or colour fading.
We offer a range of sizes for most of our products, typically ranging from XS (extra small) to XXL (extra extra large). However, it's important to note that specific size availability may vary depending on the product and style.
To determine the exact size that would best fit you, it is recommended to refer to the size chart provided with each product.
To determine your size, you must follow our size chart before placing your order.
Remember that size charts and measurements may vary between brands, so it's important to refer to the specific size chart provided by the brand you are purchasing from.
You can contact our customer service team by clicking on this link. Contact Us
Yes, you can have your product gift-wrapped. When placing your order, you will need to make a request for gift wrapping by contacting our customer service team directly.
Yes, you can include a gift message with your package. When placing your order, you will need to make a request to include a gift message by contacting our customer service team directly.
You can earn 2000 Reward Points by signing up! Additionally, you can earn points on every purchase you make.
You can earn points based on your total order value. If your order value is Rs. 7,000 rupees or more, you will receive an extra 10% discount on your order and earn 1000 bonus rewards points. For purchases totalling Rs. 10,000 or more, you will receive an extra 15% discount and 1000 bonus rewards points.
1 Reward Point = 0.25 Rupees
Yes, you can combine your rewards points with other eligible offers or discounts to maximise your savings.
Yes, rewards points have a validity of 6 months from the date they are earned. Make sure to use them before they expire.
You can easily track your rewards points balance by logging into your Baisa Crafts account. Your current balance will be displayed in your account dashboard.
No, rewards points are non-transferable and can only be used by the account holder.
If you return or cancel an order, any rewards points earned from that purchase will be deducted from your rewards balance.
